With VaxCare 3.0, we’ve listened to your valuable feedback and now offer a seamless checkout experience, improved vaccine eligibility messaging, and a streamlined billing process to prevent chargebacks.

What’s New in VaxCare 3.0

• A single intuitive checkout experience for all patients using the new VaxCare Mobile Hub

• Improved patient vaccine eligibility with clear and simple messaging

• A streamlined and simplified billing process that eliminates chargebacks

Feedback from Partners

We are thrilled to share the feedback from our beta testers who have experienced the power of VaxCare 3.0 firsthand. According to one partner,

“With 3.0, everything is right at the hands of my staff for them to complete the immunization.”

This glowing testimonial speaks volumes about the new convenience and efficiency that VaxCare 3.0 brings to your practice. With 3.0 the mobile hubs further optimize your encounters, ensuring efficiency and ease of use. This new feature set keeps the office moving, highlighted by another partner who stated,

“The 3.0 mobile hubs have streamlined our encounters even more.”

With VaxCare 3.0, you can expect a transformative vaccine management experience. All the tools you need will be right at your fingertips, empowering your staff to complete immunizations seamlessly.

When can we enroll?

Each practice will receive ample notification and dedicated training to ensure a smooth and successful onboarding process. Our team will contact you individually to guide you through the transition, address concerns, and provide support. We understand that change can be daunting, so we are committed to making this process seamless. Our goal is to bring you live on the new platform between now and the end of the year, giving you sufficient time to familiarize yourself with the enhanced features of VaxCare 3.0. We are here to assist you every step of the way, ensuring a positive and empowering experience for your practice.

The post Introducing VaxCare 3.0 appeared first on VaxCare.

We built our VaxCare hardware and software from the ground up. But it never would have been possible without a backend partner to support our devices’ many core functions—from HITRUST certification to zero-touch enrollment, automatic updates, and more. That partner was Android Enterprise. (You can read more about our partnership on Android’s blog post from earlier this year.)

No one had ever built an in-practice device that brings the entire vaccine ecosystem into one intelligent touchpoint. But when we asked Android to support our first dedicated hardware, the new VaxCare Hub, they helped us create a true flagship device.

No one had ever created a handheld device that takes the vaccine program outside the practice walls to schools, parking lots, and other community spaces—let alone in a matter of months. But when we asked Android to support our mobile solution, the VaxCare Mobile Hub, the results exceeded all expectations.

It was only through our collaboration with the Android Enterprise team (and our manufacturing partner Social Mobile) that we could make these dreams into reality. So of course, when Android asked if they could document our partnership in a video, we said YES.

The results speak for themselves, highlighting our partnership with Android Enterprise and celebrating the hard work of physicians like Dr. Karen Smith of Raeford, NC, who has been using VaxCare to great effect in her community. And there’s lots more to come—stay tuned!

The post Video: VaxCare Case Study by Android Enterprise appeared first on VaxCare.

VaxCare has been a Marketplace Partner for just over five years. During that time, athenahealth’s Marketplace Partner program has greatly expanded, as has VaxCare’s capabilities and footprint. One thing that has remained core to both however, is as Landis describes in the showcase video, “creating a simple experience for primary care’s clinical and administrative staff.” Healthcare has always been a demanding profession, a point that’s not lost on VaxCare or athenahealth. As Landis says, “It’s extremely important for us to make things that are automated, simple, intelligent. Anything we can do to make it easier for the user, we’re going to do it.”

Watch Evan’s interview here, and watch this space for more updates on how we’re doing more for clinical staff so they can do more for their patients.

View other athenahealth marketplace partner videos featuring VaxCare here:
Marketplace Partners Showcase
Leadership Showcase

VaxCare is proud to integrate with all major EHRs. Want to learn more about how VaxCare integrates with your EHR? Get in touch!

The post VaxCare Showcased in Athenahealth’s Marketplace Partner Video Series appeared first on VaxCare.

ORLANDO, Fla., August 12, 2021 /PRNewswire/ — VaxCare today announced the appointments of Ken Burdick and David King to their Board of Directors, bringing two additional leaders with proven track records managing rapid growth and delivering quality in healthcare.

Burdick and King join as VaxCare focuses on expanding its products and services, including its COVID-19 Assist and Mobile Hub, to more states across the country. VaxCare’s service platform connects doctors to all recommended vaccines, so they can improve the health of their patients, and their practices. Their solution removes the up-front costs of vaccines and automates all parts of the management ecosystem—inventory, ordering, recording and billing—into a single touchpoint, all with the aim of reducing the barriers to these life-saving vaccines for physicians and their patients, regardless of circumstance.

“Ken and David both have decades of experience in healthcare, leading companies through expansive growth while delivering quality across all stakeholders. As we work to expand access to vaccines and close the gap on preventive care across the U.S., they will be invaluable partners,” said VaxCare chief executive officer, Casey DeLoach.

Ken Burdick was named CEO of WellCare Health Plans in January 2015, and led the company in its mission to provide quality, cost-effective healthcare solutions for the company’s members, providers and government customers. Ken joined WellCare as president, national health plans, in January 2014. He was promoted to president and chief operating officer in June 2014 and was named a member of the board of directors in December 2014. His long career in healthcare includes leading roles at Cigna, United Healthcare Group and Centene. He earned his bachelor’s degree from Amherst College and a law degree from University of Connecticut.

“Ensuring that vaccines are available across the lifespan and despite barriers around coverage and access is critical to population health. VaxCare’s innovation and partnership with primary care is a critical part of closing the gap on vaccines and I’m excited to be part of their expansion into new markets,” said Burdick.

David King is an Operating Partner at Pritzker Private Capital, co-leading the firm’s activities in the healthcare sector. As Chairman, CEO and President of Labcorp, he led its transformation from a pure-play U.S. testing laboratory into a leading global life sciences company, positioning it as a market leader in laboratory testing and global drug development. He received his bachelor’s degree from Princeton University and his law degree from University of Pennsylvania.

“VaxCare’s model transforms vaccine delivery for primary care and, taken to scale, can transform population health. The company’s mission to optimize vaccine delivery has a direct impact on improving our healthcare system through better patient access to critical medicines, affordability, quality of care and innovation. I’m thrilled to be part of this important work,” said King.

Vaccine inventory management and billing are well-documented challenges for medical practices, as a single lost vaccine dose can cost a practice $200. Practices typically lose between 8-15 percent of their bottom line on vaccines and administering nurses spend up to 30 minutes per day on vaccine-related manual work. A number of comprehensive analyses, including the US Vaccines National Strategic Plan, have identified these practice level issues as long-standing barriers to increasing immunization rates across the country.

About VaxCare

VaxCare is a healthcare technology company that builds better paths to care. The leading vaccine management solution, their service automates the ordering, inventory management and billing of vaccines for healthcare providers, ensuring they always have a ready supply of vaccines on hand. VaxCare removes the up-front costs and ongoing management of vaccine programs in the aim of providing better patient access and adherence.

The post Ken Burdick and David King Join VaxCare Board of Directors appeared first on VaxCare.

We’re always looking for new ways to support our primary care partners. And so, inspired by how quickly retail stores had transitioned almost overnight to curbside pickup we wondered, could primary care practices could do the same with vaccinations? After conducting research with several of our partners we emerged with a clear moonshot goal: we would develop a mobile version of the VaxCare Hub in time for 2020 flu season vaccinations.

We focused on the two most mission-critical aspects of our program: administering vaccines to patients outside of the office, and being able to quickly enter a new patient’s info if they were at a community event.

Just four months later, in September, 2020, we launched our Mobile Hub, a smartphone-sized tablet loaded with a proprietary mobile version of the VaxCare software. The hand-held Mobile Hub allows practices to take VaxCare curbside, or anywhere that meets the safety needs and comfort of their staff and community. It was an impossibly quick turnaround, but we made it through. “Our teams worked tirelessly to get the Mobile Hub to market in time for the 2020 flu season,” says VaxCare’s Chief Product Officer, Evan Landis. “But we didn’t let the fast timeline compromise the quality of the product. In our work, we focused on the two most mission-critical aspects of our program: administering vaccines to patients outside of the office, and being able to quickly enter a new patient’s info if they were at a community event.”

Because the Mobile Hub is designed to be used on-the-go, it was crucial that the product be simple to use right out of the box. We were delighted to hear our partners report that the Mobile Hub is just that: the intuitive interface makes completing tasks straightforward, and the user journey—from unboxing to training to using Mobile Hub out in the world—is easy to manage. And the Mobile Hub does not require wi-fi, removing the need for an internet connection and empowering practices to vaccinate anywhere.

Pediatric & Adolescent Associates in Lexington, Kentucky was one of the Mobile Hub’s early adopters and is currently using sixteen Mobile Hub devices (!) across multiple practice locations. “The Mobile Hub is very user friendly, just like using an app on a smartphone,” says Martina Denny, MHA, CMPE, CPPM, CPC, practice administrator. “We’ve been running up to 500 flu and vaccine patients through our office a day, and we’ve only been able to do that because our nurses were using the Mobile Hub right in the room rather than going back and forth to the stationary unit.”

One of the unique benefits of the Mobile Hub is the easy add-a-patient feature that allows pediatricians to give the flu vaccine to parents as well as their children, saving both time and potential COVID-19 exposure. This is especially important since adults 18-49 are much less likely to get the flu vaccine for themselves than they are for their kids: 26% vs. 68% (for kids six months to four years).

Having the ability to give vaccines to parents is also good for a practice’s bottom line: Lexington Pediatric & Adolescent Associates’ immunization rates September-December 2020 increased by 54% over the same time period the previous year. “Parents had asked us for years to let them get their flu vaccines at the same time as their kids, but we just weren’t set up to do that,” says Denny. “But with the Mobile Hub it was so easy to do, and it has helped us make up some of the revenue we’ve lost when COVID-19 hit and our patient encounter numbers dropped.”

We’ve made the Mobile Hub available free of charge to our entire customer base, as well as nonprofit organizations committed to improving immunization rates, like the Indiana Immunization Coalition (IIC). IIC is traditionally an immunization education and advocacy organization, but with flu season hitting in the middle of the pandemic, they decided to administer vaccines to those in need in their state. It didn’t take long for the requests to start flooding in. “We had no idea how much our team would be in demand, but in the first week we had about 60 requests from schools, homeless shelters, free clinics, and soup kitchens all over the state,” says Lisa Robertson, IIC’s executive director. “And that means we’re in the car and on the road for days at a time. Without the Mobile Hub, we just wouldn’t have been able to do it.” In October, 2020 alone, IIC administered over 2,800 vaccine doses.

As of the first week in January 2021, the Mobile Hub’s launch, more than 400 of our partner practices have administered 71,700 flu vaccine doses to their patients, given 21,000 additional immunization doses, and used the Mobile Hub to add nearly 12,000 new patients. “While our stationary VaxCare Hub will continue to be the primary method of managing a vaccine program for most of our partners,” says Landis, “we’re excited that the Mobile Hub gives practices the flexibility they need to adapt to whatever the pandemic—or otherwise—throws at them.”

The post Our New Mobile Hub: Delivering Vaccinations in a Pandemic appeared first on VaxCare.

It was a pleasure to delve into our bespoke Android Enterprise hardware products, created in partnership with our friends at Social Mobile, and discuss how we developed our Hubs’ zero-touch enrollment feature, pulled inspiration from consumer devices, safeguard user data, and more. Head over to the Google Android Enterprise blog to read more.

NOTE: The Android robot is reproduced or modified from work created and shared by Google and used according to terms described in the Creative Commons 3.0 Attribution License.

The post VaxCare Featured on the Google Android Blog appeared first on VaxCare.